What is the difference between a reach truck and an order picker?

May 14, 2025

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When it comes to material handling equipment in warehouses and distribution centers, two commonly used machines are reach trucks and order pickers. As a reach truck supplier, I often encounter customers who are confused about the differences between these two types of equipment. In this blog post, I will delve into the distinctions between reach trucks and order pickers to help you make an informed decision for your specific material handling needs.

Design and Structure

Reach trucks are designed primarily for storing and retrieving pallets in high - rack storage systems. They have a unique mast design that allows the forks to “reach” forward beyond the outriggers. This reach mechanism enables the truck to access pallets in deep - rack configurations. The base of a reach truck typically consists of outriggers that provide stability when the forks are extended. The operator sits or stands in a compartment that is usually located at the front of the truck, with controls easily accessible for smooth operation.

On the other hand, order pickers are built for the task of picking individual items or cases from storage locations. The most distinctive feature of an order picker is the operator platform that can be elevated along with the forks. This design allows the operator to be at the same level as the storage rack, facilitating easy access to items at various heights. Unlike reach trucks, order pickers may not have outriggers in the same way, as their primary function is not to lift heavy pallets but to pick smaller items.

2.5 Ton Large Reach Electric Forklift

Functionality

The main function of a reach truck is to handle palletized loads. It is used for tasks such as loading and unloading pallets from trucks, transporting pallets within the warehouse, and storing pallets in high - rack systems. Reach trucks can lift pallets to significant heights, often up to 10 - 15 meters or more, depending on the model. They are efficient at moving full pallets from one location to another and are well - suited for operations where large quantities of goods are stored and retrieved in a palletized form.

For example, in a large - scale distribution center that receives and ships bulk goods, a reach truck can quickly move pallets from the receiving dock to the storage racks and then retrieve them for shipping. Our company offers a range of reach trucks, including the 2.5 Ton Large Reach Electric Forklift, the 2 Ton Electric Reach Truck, and the 1 Ton Electric Reach Truck, which are designed to handle different load capacities according to your specific requirements.

Order pickers, in contrast, are focused on the order - picking process. In an e - commerce fulfillment center or a grocery distribution warehouse, where individual items or cases need to be picked to fulfill customer orders, order pickers shine. The operator can ascend on the platform to the appropriate storage level, pick the required items, and place them into containers or onto conveyors. This makes order pickers highly efficient for piece - picking operations.

Load Capacity

Reach trucks are generally designed to handle heavier loads. They are capable of lifting pallets with weights ranging from 1 ton to over 2.5 tons, depending on the model and its specifications. The robust construction and powerful lifting mechanisms of reach trucks allow them to support these heavy loads, even when lifting to significant heights.

Order pickers, however, have a lower load capacity. Since their main function is to pick individual items or cases, they are not built to handle the same heavy pallet loads as reach trucks. The load capacity of an order picker typically ranges from a few hundred kilograms to around 1 ton, mainly to support the weight of the operator, the picked items, and the platform itself.

Maneuverability

In terms of maneuverability, reach trucks are designed to operate in narrow aisles. Their ability to reach forward and their relatively compact design allow them to navigate through tight spaces between storage racks. They can make precise turns and movements, which is crucial for efficient operation in high - density storage environments.

Order pickers also offer good maneuverability, especially in areas where they need to move around to access different storage locations. However, their larger operator platform and the need to position it accurately for item picking may require a bit more space compared to reach trucks. They are more commonly used in wider aisles or in areas where the focus is on accessing individual storage locations rather than high - density pallet storage.

Safety Features

Both reach trucks and order pickers are equipped with a variety of safety features. Reach trucks often have stability sensors that detect when the load is off - balance or when the truck is operating at an unsafe angle. They also have speed controls that automatically adjust the speed based on the lift height and the load being carried. Additionally, reach trucks may have safety cages or guards around the operator compartment to protect the operator from falling objects.

Order pickers come with safety features such as guardrails on the operator platform to prevent the operator from falling. They also have emergency stop buttons that can be easily accessed in case of an emergency. Some order pickers are equipped with anti - fall devices that activate if the operator accidentally steps off the platform.

Cost Considerations

The cost of reach trucks and order pickers can vary depending on several factors, including the brand, model, load capacity, and additional features. Generally, reach trucks tend to be more expensive due to their larger size, higher load - handling capacity, and the complexity of their reach mechanism. However, when considering the long - term cost, reach trucks can be a cost - effective solution for operations that involve a high volume of palletized goods storage and retrieval.

Order pickers are relatively less expensive, especially for smaller models with lower load capacities. But for large - scale order - picking operations, the cost can add up, especially if multiple order pickers are required.

Which One Should You Choose?

If your operation mainly involves storing and retrieving palletized goods in high - rack systems, a reach truck is likely the better choice. It offers the high load capacity, lifting height, and maneuverability needed for efficient pallet handling. Our reach trucks, such as the 2.5 Ton Large Reach Electric Forklift, are suitable for heavy - duty pallet operations.

1 Ton Electric Reach Truck

On the other hand, if your business focuses on order - picking, where individual items or cases need to be selected from storage locations, an order picker is the more appropriate option. It allows the operator to access items at different heights easily and efficiently.

In conclusion, understanding the differences between reach trucks and order pickers is essential for choosing the right equipment for your material handling needs. Whether you need a reach truck for pallet storage or an order picker for item picking, I encourage you to contact us for a detailed discussion. We can provide you with expert advice and help you select the most suitable equipment for your operation.

References

  • "Warehouse Material Handling Equipment: A Comprehensive Guide" by Industrial Equipment Publishing
  • "Material Handling Technology" journal articles on reach trucks and order pickers
  • Manufacturer specifications and brochures for reach trucks and order pickers